Shipping Policy
Last Updated: December, 1st 2023.
At Marketpresent, we strive to deliver your purchases to you as quickly and efficiently as possible. Our production time is 5-10 business days, and the shipping time is 5-10 business days (T-Shirt) & 10-17 business days (Other).
Shipping Options
We currently offer standard shipping with an estimated delivery time of 5-10 business days (T-Shirt) & 10-17 business days (Other). During checkout, this standard shipping method will be the only available option for selection.
Order Processing and Tracking
After you place your order, a confirmation email will be sent to you. This confirmation email will include your order details. Please check your email inbox, including your spam folder.
You can expect to receive your tracking number from the carrier within 5-9 business days after placing your order. This timeframe allows for order producing and the initiation of the shipping process..
This tracking number will allow you to monitor the status and progress of your shipment.
You can easily track your order at any time by visiting our "Tracking Order" page at: https://marketpresent.com/apps/tracking-your-orders
Product Production and Shipping Time
Please see the table below for a summary of production and shipping times for each product:
| Product | Production Time | Shipping Time (USA) |
|---|---|---|
|
T-Shirt |
3-5 business days |
5-10 business days
|
|
Sweater |
5-7 business days |
10-17 business days
|
|
Hoodie |
5-7 business days |
10-17 business days
|
|
Hand Bag |
5-10 business days |
10-17 business days
|
|
Shoes |
5-10 business days |
10-17 business days
|
|
Oven mitt & Pot-Holder |
7-10 business days |
10-17 business days
|
|
Other |
5-7 business days |
10-17 business days
|
Our store operates from Monday to Friday, with business hours from 8:00 am to 8:00 pm (EST). Order processing/production time is 5-10 business days from the order date. Please note that the cut-off time for orders is 8:00 pm (EST). Orders placed after this cut-off time will be processed on the next business day.
Please note that shipping times are estimated and may be affected by factors outside of our control, such as weather conditions or customs delays. If you need your order by a specific date, please let us know, and we will do our best to accommodate your request.
Shipping Fees
We offer a flat shipping fee of $5.99 for the first item, subsequent items will charge an additional $3.(if you order more than 7 items/order you will get free shipping).
| Quantity | Shipping Method (T-Shirt) | Shipping Method (Other) | Shipping Fee |
|---|---|---|---|
| 1 | Standard Shipping (5-10 business days) | Standard Shipping (10-17 business days) | $5.99 |
| 2 | Standard Shipping (5-10 business days) | Standard Shipping (10-17 business days) | $8.99 |
| 3 | Standard Shipping (5-10 business days) | Standard Shipping (10-17 business days) | $11.99 |
| 4 | Standard Shipping (5-10 business days) | Standard Shipping (10-17 business days) | $14.99 |
| 5 | Standard Shipping (5-10 business days) | Standard Shipping (10-17 business days) | $17.99 |
| 6 | Standard Shipping (5-10 business days) | Standard Shipping (10-17 business days) | $20.99 |
| 7 | Standard Shipping (5-10 business days) | Standard Shipping (10-17 business days) | $23.99 |
| 8 or more | Standard Shipping (5-10 business days) | Standard Shipping (10-17 business days) | Free |
Note: In addition to the standard shipping method, we offer two additional shipping options:
1. Extra Shipping:- This shipping method significantly shortens the delivery time, with an average transit time of 5-10 business days.
- Flat fee per item: $19.99.
- This shipping option ensures a faster delivery, with an average transit time of 3-7 business days.
- Ideal for urgent orders.
- Flat fee per item: $36.99.
Shipping Address
Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for any delays or non-delivery due to incorrect or incomplete address information provided by the customer.Contact Us
If you have any questions about our Shipping Policy, please contact us at:
- Email: support@marketpresent.com
- Phone: +84 794 544 783
- Vietnam Address: 880 Lac Long Quan St, Ward 8, Tan Binh, Ho Chi Minh, 70000, Vietnam
- USA Address: 1942 Broadway Ste 314C, Boulder Colorado 80302, United States
- Support Time: Monday through Friday, 8:00 a.m. through 8:00 p.m (EST).