Privacy Policy
Last Updated: September 3rd, 2023.
Welcome to Marketpresent.com, an e-commerce platform specializing in the sale of birthday-themed apparel, celebrating African culture in the USA, and offering delightful family gifts. Your privacy and security are important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make purchases, or interact with our services. By accessing or using marketpresent.com, you consent to the practices described in this policy.
For specific information about the Cookies we use related to powering our store with Shopify, see Shopify's Cookie Policy: https://www.shopify.com/legal/cookies.
Welcome to Marketpresent.com, an e-commerce platform specializing in the sale of birthday-themed apparel, celebrating African culture in the USA, and offering delightful family gifts. Your privacy and security are important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make purchases, or interact with our services. By accessing or using marketpresent.com, you consent to the practices described in this policy.
1. Information We Collect
We collect information that you provide directly to us or that we collect automatically when you use our website. The types of information we may collect include:- Personal Information: Your name, email address, phone number, and shipping address.
- Payment Information: Your Payment Information: When making a purchase, we assure you that we do not store your payment information. All payment transactions are securely processed through PayPal, Visa, and MasterCard, which are the accepted payment methods at MarketPresent.com.
- Order Details: Information about products you purchase, order history, and transaction details.
- Communications: Any correspondence you send to us, including emails and messages through our website.
- Cookies and Tracking Technologies: Information about your browsing behavior, device, and preferences through cookies and similar tracking technologies. For more details, please refer to our "Cookies and Tracking Technologies" section below.
2. How We Use Your Information
We use your personal information for various purposes, including:- Processing Orders: To process and fulfill your orders, communicate with you about your orders, and provide customer support.
- Account Management: To create and manage your account, including access to order history and preferences.
- Email Communications: To send order confirmations, updates, promotions, and other notifications related to your orders or our services.
- Customer Support: To respond to your inquiries, requests, or comments.
- Legal Compliance: To comply with legal requirements, including tax collection and fraud prevention.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on marketpresent.com. Cookies are small text files that are stored on your device when you visit our website. These files contain information about your browsing behavior and preferences. We use cookies for the following purposes:- Authentication: To recognize you when you visit our site and log in, so you don't have to re-enter your credentials each time.
- Preferences: To remember your preferences and settings, such as language and location preferences.
- Analytics: We gather data on how you use our website, including which pages you visit, how long you spend on them, and what links you click. This helps us improve our site and understand user preferences.
- Advertising: Cookies enable us to deliver personalized advertisements that may be of interest to you while you browse other websites. We may share some of your information with advertising partners (Facebook, Google, Tiktok, X...) to achieve this.
For specific information about the Cookies we use related to powering our store with Shopify, see Shopify's Cookie Policy: https://www.shopify.com/legal/cookies.
4. Information We Obtain from Third Parties
We may receive information about you from third parties, including:- Payment Processors: At MarketPresent.com, we utilize trusted payment processors, including PayPal, Visa, and MasterCard. These processors may share information regarding your payment transactions, such as payment status, for enhanced service.
- Analytics Providers: We use analytics services to gather data about website usage and performance. These providers may collect information about your device, browsing activity, and geographic location.
- Social Media Platforms: If you choose to log in to our website or connect your account through a social media platform, we may receive information from that platform in accordance with their privacy policies.
We use this information to improve our services, analyze user behavior, and provide you with a more personalized experience.
5. Disclosure of Your Information
We may share your personal information with third parties in the following circumstances:- Service Providers: We may share information with trusted third-party service providers who help us operate our website, process orders, deliver products, and provide customer support.
- Legal Obligations: We may disclose your information in response to a legal request, court order, or government investigation.
- Protection of Rights: We may share information to protect our rights, privacy, safety, or property and that of our customers.
- Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
6. Your Choices and Data Retention
You have choices regarding your personal information:- Access: You may request access to the personal information we hold about you.
- Correction: You can update or correct your personal information if it is inaccurate.
- Deletion: You may request the deletion of your personal information, subject to legal limitations.
- Objection: You can object to the processing of your personal information for certain purposes, such as direct marketing.
To exercise your rights or if you have any questions or concerns about your personal information, please contact us using the contact information provided in this Privacy Policy.
7. Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed as 100% secure. If you have concerns about the security of your personal information, please contact us at: https://marketpresent.com/pages/contact-us
9. Changes to this Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Please check this page periodically for updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:- Email: support@marketpresent.com
- Phone: +84 794 544 783
- Vietnam Address: 880 Lac Long Quan St, Ward 8, Tan Binh, Ho Chi Minh, 70000, Vietnam
- USA Address: 1942 Broadway Ste 314C, Boulder Colorado 80302, United States
- Support Time: Monday through Friday, 8:00 a.m. through 8:00 p.m (EST).