Privacy Policy

Last Updated: September 3rd, 2024.

Welcome to Marketpresent.com, an e-commerce platform specializing in the sale of birthday-themed apparel, celebrating African culture in the USA, and offering delightful family gifts. Your privacy and security are important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make purchases, or interact with our services. By accessing or using marketpresent.com, you consent to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us or that we collect automatically when you use our website. The types of information we may collect include:

Personal Information: Your name, email address, phone number, and shipping address.
Payment Information: We do not store your payment information. All transactions are securely processed through PayPal, Visa, and MasterCard.
Order Details: Products purchased, order history, and transaction data.
Communications: Messages you send us, including emails and on-site contact forms.
Cookies and Tracking Technologies: Data about browsing behavior and preferences. See section 3 for more details.

2. How We Use Your Information

Processing Orders: Fulfilling purchases and providing updates and support.
Account Management: Managing your account and order preferences.
Email Communications: Sending confirmations, promotions, and service updates.
Customer Support: Responding to your inquiries and feedback.
Legal Compliance: Meeting legal obligations such as fraud prevention and tax reporting.

3. Cookies and Tracking Technologies

We use cookies to improve your experience. Cookies are small files stored on your device to recognize you and store preferences. Uses include:

Authentication: To remember your login.
Preferences: Language, location, and other settings.
Analytics: Understand user behavior on our website.
Advertising: Provide relevant ads through partners (Facebook, Google, TikTok, X, etc.).

You can manage cookies through browser settings. Disabling them may limit functionality.

For more details, refer to Shopify's Cookie Policy: https://www.shopify.com/legal/cookies

4. Information We Obtain from Third Parties

Payment Processors: We may receive confirmation and status updates from PayPal, Visa, and MasterCard.
Analytics Providers: Device and browsing data used to improve performance and UX.
Social Media Platforms: If you log in via social media, we may receive basic profile data per their policies.

This information helps us personalize your experience and improve our services.

5. Disclosure of Your Information

Service Providers: To assist with website operations, order fulfillment, and support.
Legal Obligations: For compliance with laws and regulations.
Protection of Rights: When necessary to protect our business or customers.
Business Transactions: If we undergo a sale or merger, your data may be transferred.

6. Your Choices and Data Retention

Access: Request a copy of your stored data.
Correction: Update your data if inaccurate.
Deletion: Request deletion where permitted by law.
Objection: Limit use of your data for certain purposes.

7. Security

We take appropriate measures to safeguard your data. However, no method is 100% secure. If you have concerns, contact us at: https://marketpresent.com/pages/contact-us

8. Changes to this Policy

This Privacy Policy may be updated at any time. Changes are effective immediately upon posting. Please review this page regularly for the latest updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: support@marketpresent.com
Phone: +84 794 544 783
Business Office: 880 Lac Long Quan St, Ward 8, Tan Binh, Ho Chi Minh City, 70000, Vietnam
US Warehouse: 1942 Broadway Ste 314C, Boulder Colorado 80302, United States
Support Time: Monday–Friday, 8:00 a.m. to 8:00 p.m. (EST)

Thank you for choosing marketpresent.com. We value your trust and are committed to protecting your privacy.