Payment Methods
Last Updated: September 3rd, 2024.
At Marketpresent, we offer a range of secure and convenient payment methods to ensure a smooth checkout experience for every customer.
- PayPal
- Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
- Apple Pay
- Google Pay
- Shop Pay
All payments are processed securely, and we do not store your card information on our servers.
Common Payment Issues
1. My payment didn’t go through. What should I do?
- Ensure your card details are correct and valid.
- Check with your bank to make sure your card supports international or online payments.
- Try a different payment method such as PayPal or Apple Pay.
2. I received a "Payment Declined" or "Transaction Failed" message.
- Your bank may have blocked the transaction for security reasons.
- Contact your bank or card provider to approve the transaction.
- Alternatively, try a different card or payment option.
3. I didn’t receive a payment confirmation, but I was charged.
- Sometimes, failed transactions may appear temporarily on your bank statement and will be reversed shortly.
- If you're unsure, please contact us to confirm the payment status.
Need Help?
If you're experiencing issues with payment or need assistance during checkout, feel free to reach out:
- Email: support@marketpresent.com.
- Live Chat: Monday to Friday, 8:00 a.m. – 8:00 p.m. (GMT+7).
- Facebook Fanpage: https://www.facebook.com/marketpresent/.