About Us

Marketpresent is a print-on-demand and personalized product brand. We help customers turn ideas, photos, and messages into meaningful custom-made items.

Our product categories include Clothing, Accessories, Drinkware, Home Decor, and Gift Items. Every item is produced individually after an order is placed.

How We Operate

We follow a made-to-order production model, meaning items are only produced when a customer places an order. This ensures:

• Unique customization for every order
• Reduced material waste
• Transparent and efficient fulfillment workflow

Our operations and customer service team are based in Vietnam, where we manage order processing, design handling, quality control coordination, and customer support.

Fulfillment & Shipping

To deliver products efficiently, we work with a network of trusted production partners located in the United States and other regions. Depending on the destination and product type, orders may be produced and shipped from the location closest to the customer to reduce delivery time.

This distributed fulfillment approach allows us to:

• Offer faster delivery for U.S. and international customers
• Ensure consistent production quality
• Minimize environmental impact through on-demand production

Our Commitment to Customers

We aim to provide reliable service and high-quality personalized products. If an item arrives damaged, defective, or significantly different from the approved design, our support team will assist promptly. In many cases involving defective items, physical returns are not required.

Your satisfaction is our priority.

Business Information

• Business Office: 92 Bach Dang Street, Ward 2, Tan Binh District, Ho Chi Minh City, 700000, Vietnam
• Support Hours: Monday – Friday, 8:00 a.m – 8:00 p.m (GMT+7)
• Email: support@marketpresent.com
• Phone: +84 794 544 783

Marketpresent — personalized products made with care, creativity, and a global fulfillment network.

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